sms

Send and receive SMS and iMessage messages. See SMS vs. iMessage for the difference and requirements.

📄️List messages

Lists SMS and iMessage messages for a lead (or the whole organization), newest last. Use `channel` on each returned message to tell SMS and iMessage messages apart.

Sends a text or voice message to a lead over SMS or iMessage. For `channel: 'imessage'`, `lineId` is required and either `text` or `mediaUrl` (a voice recording, see `uploadVoice`) must be set. For SMS, only `text` is supported.

📄️List message threads

Lists one thread per lead the organization has messaged (SMS or iMessage), most recently active first.

📄️List a lead's conversations

Lists every distinct conversation (one per phone number or iMessage line) a lead has been messaged from or by.

📄️Mark a conversation read

Marks a lead's unread inbound messages as read. For iMessage conversations, this also reports the read receipt back in real time so the lead sees it reflected on their end.

📄️Retry a failed message

Resends a message that previously failed to send, using its original content, channel, and line/number. The original failed message is kept as-is; a new message is created for the retry attempt.

📄️React to a message

Adds or removes a tapback reaction on an iMessage message. Send the same reaction again with `remove: true` to remove it, or a different reaction to replace it. iMessage only; not available for SMS or on messages that failed to send.

📄️Show a typing indicator

Shows the 'typing…' indicator to a lead in real time over iMessage while a reply is being composed. Only works within a few minutes of the lead's last message; fails silently outside that window. iMessage only.

📄️Upload a voice message

Uploads an audio recording to send as an iMessage voice message. Multipart/form-data with the file under the 'voice' field. Browser-recorded formats (webm/ogg) are automatically converted; mp3/wav/m4a/caf/aac are accepted as-is. Returns a public URL to pass as `mediaUrl` on `send`.

📄️Count unread messages

Returns the total number of unread inbound messages (SMS and iMessage combined) across the organization.